Looking for error 1920 QuickBooks manager service (qbcfmonitorservice) failed to start? This article contains information that shows you how to fix QuickBooks installation error 1920. Go through the complete article to know the methods to resolve it in simple steps with ease, stay with us to learn more and new. Still, having an issue contact our QuickBooks ProAdvisor toll-free: +1-844-405-0904
Error 1920: QuickBooks Database Manager Service failed to start. “Error Code Error 1920” is an issue that generally includes a variety of the fault, including why it occurred, which system component or application malfunction, along with some other information. The numeric code in the name of the problem usually contains data that can be corrupted by the manufacturer of the component or application. Problems with using this code can occur in many different places within the system, so even though its name may contain some details, it is difficult to pinpoint the cause of the problem without specific technical knowledge or appropriate software for the user. It is quite difficult to fix.
When installing either the QuickBooks Desktop or a program update and this type of error is displayed, the installation rolls back and exits. The error arises because the QuickBooks Database Manager scans installed hard drives for company files in order to create a connection to those files. Because the service tries to access a drive on the desktop and was unable to, it cannot start correctly.
Table of Contents
Main cause of this error
If you are getting this error notification on your PC, it shows that there was a failure in your system operation. “Error Code Error 1920” is one of the problems that users get as a result of the incorrect or failed installation or uninstallation of software, which may leave invalid entries in your system elements, due to a power failure or any other factor Improper system shutdown, someone with little technical knowledge accidentally deletes a required system file or system element entry, as well as many other reasons.
Important: When you get this error while installing the QuickBooks software on your computer and, then it is advised to install it as a Windows user with Admin credentials.
Here are the steps to fix the Error 1920.
Step 1: Uninstall QuickBooks Desktop
- At very first, on your keyboard press and hold Windows key + S, then look for the Control Panel and open it.
- Now, under the control panel, go to ‘Programs and Features’ or ‘Uninstall a Program’.
- Next, choose ‘Select QuickBooks Desktop’ (version) from the list of installed programs.
- Now, click on Change /Uninstall and go with the onscreen instructions.
Step 2: Rename the installation folders
Notes: In some cases, users are not able to see or Program Data folder or Application Data, then in this situation user need to display hidden files and folders or search for files using Windows.
If you already have other installed Intuit apps on your computer, you only need to uninstall or rename the QuickBooks version folder located in the Intuit folder: C:\Program Data\Intuit.
- To do this, go to the installation folders and go through the chart below:
| Windows 10/8/7 | Windows Vista |
| C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\[Username]\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit | C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\\AppData\Local\IntuitC:\Program Files\IntuitC:\Program Files\Common Files\Intuit |
- Now, press and hold Windows key + R on your keyboard to open the run box.
- Next, you need to insert the location of the folder, then choose to Enter.
- Later, right-click the folder, and click on Rename.
- Now, rename the folder to.OLD.
Other Useful Articles:
Step 3: Install QuickBooks Desktop
When you completed the above 1 & 2, now you can easily install your QuickBooks Desktop, to do this check out the below steps, if you don’t have QuickBooks software on your server. But, it is recommended to share your file over the network with the help of the Database Server Manager.
1: Uninstall the QuickBooks Database Server Manager
- Press and hold Windows key + R on your keyboard to open the run box.
- Now, type appwiz.cpl, and then click on OK.
- Choose the QuickBooks Database Server Manager.
- Click on Uninstall/Change and go with the onscreen instructions.
2: Rename the installation folders
Notes: In some cases, users are not able to see or Program Data folder or Application Data, then in this situation user need to display hidden files and folders or search for files using Windows.
If you already have other installed Intuit apps on your computer, you only need to uninstall or rename the QuickBooks version folder located in the Intuit folder: C:\Program Data\Intuit.
- To do this, go to the installation folders and go through the chart below.
| Windows 10/8/7 | Windows Vista |
| C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\[Username]\AppData\Local\IntuitC:\Program Files\Intuit | C:\Program Data\IntuitC:\Program Data\Common Files\IntuitC:\Users\\AppData\Local\IntuitC:\Program Files\Intuit |
| C:\Program Files\Common Files\Intuit | C:\Program Files\Common Files\Intuit |
- Now, press and hold Windows key + R on your keyboard to open the run box.
- Next, you need to insert the location of the folder, then choose to Enter.
- Later, right-click the folder, and click on Rename.
- Now, rename the folder to.OLD.
3: Reinstall QuickBooks Database Server Manager
Steps to Install QuickBooks Database Server Manager
Note: Database Server Manager is usually used to run multi-user access in QuickBooks desktop. This server manager helps the users to work with the same company file at the same time.
Step 1: Download and Install Database Server Manager
- First, you have to download and install the Database Server Manager on the server computer. The server computer is the computer where you host the company files.
- Note: If you are a professional accountant, bookkeeper, or host more than one version of QuickBooks Desktop on your network, then it is advised to install them in order. For this, you have to install the oldest version first and the most recent version at the end.
- Before proceeding to the steps, terminate all the open programs on your server device, also QuickBooks.
- Open the downloaded file ‘Setup_QuickBooks.exe’ file and install it.
- Now, you need to process all the on-screen instructions.
- Here, QuickBooks will advise you to select an install type, choose of any of ‘Custom’ or ‘Network Options’. And later, go to Next. make sure not to choose Express.
- Click on the preferred option for your network setup and click on Next. Both of the options will install the Database Server Manager. In case, you have already installed QuickBooks Desktop on your computer, then this will not overwrite any of your existing company file or data.
- If you desire to have both QuickBooks Desktop and Database Server Manager on your server computer, then we will advise you to click on I’ll be using as well as storing QuickBooks Desktop on this device.
- If you want only Database Server Manager on your server computer, then click on I will NOT be using QuickBooks Desktop
- Now, go with the onscreen instructions. When you are all set, click on Install. Windows might ask you for permission.
Note: It is important to know that QuickBooks generates a separate version of Windows user for every version of Database Server Manager. For example, Data Server Manager 2019 will be created as a separate version with the name QBDataServiceUser29.
Allow users to access desired folders that contain your company files. Whenever you set your system-level permissions, you can see these users.
Step 2: Set your firewall permissions
You have to check your antivirus and firewall permissions. To run this program you need to make sure that you have been given the necessary permissions to run on your computer.
Step 3: Update-Database Server Manager
Whenever you update QuickBooks Desktop, Data Server Manager will be automatically updated.
Hope, your QuickBooks database installation error 1920 has been solved. If you are still facing trouble, you can dial our QuickBooks Error Support Phone number +1-844-405-0904 to get help anytime.