QuickBooks Update Error 15215: Fix the Server Not Responding & Maintenance Release Error

“Error 15215: Unable to verify digital signature”, is a clear sign of QuickBooks error 15215, which is also called a maintenance release error. In this article, we will discuss the solutions to fix the error code 15215 and will know the reasons, and signs of the issue. For an immediate solution contact the experts through this number+1-844-405-0904.

You can see the following error message while downloading the payroll update on your desktop screen;

What is QuickBooks Error 15215

QuickBooks error 15215 is a maintenance release error, that appears with an error message of ‘Unable to verify the digital signature’. This issue can appear because of different reasons, so we can’t take the decision to solve this issue for a particular reason.

When you try to download a payroll update, this error is usually caused by a conflict with another application running in the background. The application can be a program that requires too much bandwidth to prevent QuickBooks Desktop Payroll from making connections to the server. It can also be caused by a firewall or firewall setting that may prevent QuickBooks Desktop payroll from connecting to the update server.

Signs of 15215 QuickBooks error Code

You will face the following signs while facing the 15215 error in QuickBooks

• Error 15215 appears and crashes the active application window.
• Your desktop frequently corrupt with Error 15215 when running the same program.
• QuickBooks error 15215 is displayed.
• Windows responds slowly and runs sluggishly to mouse or keyboard input.
• Your desktop periodically “freezes” for a few seconds at a time.

Why the QuickBooks Update Error 15215

• Imperfect installation of QuickBooks software.
• Malware or Virus or infection that has corrupted Windows system files or QuickBooks payroll program files.
• Microsoft Internet Explorer has not been configured properly.
• It is also caused if another application is running in the background.
• Incase, the QuickBooks files is deleted mistakenly or due to any other activities.
• If the Quickbooks payroll files get corrupted.
• QuickBooks files infected due to malware or virus attack.

One of the significant reasons for this update error to occur is the conflict between another application running in the background. But you should not worry as we have provided enough information regarding how to fix this error in the below section. Check it;

How to Fix QuickBooks Maintainance Error 15215

You can fix the QB update Error 15215 by yourself by following the solutions given below:

Solution 1: Reboot the Desktop

First of all, restart your desktop. This process can force the application that prevents QuickBooks Desktop Payroll to close or reset its settings to relieve a blocked connection.

Now after restarting, if your problem is solved but still you get error 15215 on a recurring basis, check your desktop if there is any program running on the desktop because it can also be a reason for this. Now follow the steps given below to resolve it permanently:

Solution 2: Run QuickBooks Desktop as the Windows Administrator

Running QuickBooks Desktop as the windows administrator allows QuickBooks Desktop to take priority over most other programs in Windows.

This also tells Windows to allow QuickBooks Desktop to use any resources necessary in order to work properly.

• Firstly, make sure the QuickBooks Desktop program is closed.
• On your desktop, right-click on the Desktop icon.
• Select “Run as administrator”
• If prompted with the message “Do you want to allow this program to make changes to your computer?”, select “Yes”

Solution 3: Verify the Use of TLS 1.0 

• Close QuickBooks application.
• Open Internet Explorer.
• Click Tools > Internet Options.
• Click the Advanced tab.
• After that, click on Advanced Settings and then search options Use TLS 1.0, Use TLS 1.1, and Use TLS 1.2 options.
  • Note: You may not find these options in your Internet Explorer version.
• After that, verify Use TLS 1.0 is checked.
• Then, verify Use TLS 1.1 and Use TLS 1.2 are not checked. 
• After that, click OK to close the window.
• After that, close Internet Explorer.
• Then, Reboot your computer.  When restarted, reopen QuickBooks Desktop.
• After that, Try to download the update again.

Important Note: We will discuss here some Microsoft Windows operating systems where 15215 error messages can occur is Windows 8,  7, 10, XP, MS, 2000, and Windows Vista.

Solution 4: Restart Windows in Selective Startup

• Firstly, close your QuickBooks Desktop
• Choose Run, on your computer, see below version of Windows
  • Windows XP: Start > Run
  • Windows 7 and Vista: Go to Start > All Programs > Accessories > Run
  • Windows 8 and 10: Press the Key and Letter R on your Keyboard
• Go the Run Field, enter msconfig. Click OK
• Now, The System Configuration Utility opens
• Choose the Selective Startup on the current page and clear the Load Startup items checkbox. 

• Save your changes by click OK button
• Now, restart your computer as prompted.
• After the restart, reopen QuickBooks and download the latest tax table.
• Follow steps 1 to 4 go back to the System Configuration Utility, if you are able to successfully download the update.
• Now, choose the Normal startup checkbox and click OK
• Now, Restart the computer again.

Solution 5: Installing Updates Manually

• First of all, you have to look for the update QuickBooks to the latest edition.
• And after that assure that the product is chosen.
• Now go to the “change option” and click on it, and later select the “QuickBooks product“.
• Now you have to choose the “update option” and next choose the location where you desire to save the file and click on the Save option.
• After downloading, you need to double-click on the “install the update option“ and install it.
• You have to restart your windows after the installation is complete.
• Once the above process is complete, the user needs to open “QuickBooks” to see if he is updating the latest, and press the “F2” key.

Solution 6: Configure the Firewall

• First, the user needs to go to the start menu.
• Next, click on the control panel option.
• After that go to the system security and click on the Windows firewall.
• There is an option to choose to view large or small icons and select Windows Firewall.
• Now choose the advanced settings tab and highlight the inbound rules in the left section.
• After that users need to right-click the inbound rules.
• Next, tap on the new rule option.
• Choose port from the rule type section.
• Click on the specific local ports, make sure they are separated using a command, and then select the next tab.
• After that, choose the option to allow the connection.
• Then choose network type.
• Click on the next but ensure that you keep all the options checked.
• Now users can repeat the steps.

These all were are the solutions to fix this issue. Still, if you are facing the same issue, then talk to the certified QuickBooks experts through the toll-free number[QuickBooks].

FAQs

Does an Update of the QuickBooks Tax Table is required to Fix the QuickBooks Error 15215?

Yes, to fix the QuickBooks error 15215 you can try updating the tax table, may this help you to resolve the error 15215. In case the tax table is not updated then it may create an error.

What causes Error 15215?

There are various reasons that the error 15215 is occurs:

• Internet Explorer is not configured properly.
• Installation of QuickBooks is incomplete.
• Due to the virus attack or may be infected by the malware.