QuickBooks Connection Diagnostic Tool (How To Download, Use & Install)

While using QuickBooks, we meet with some undefined network errors, that are really frustrating. But thankfully, QuickBooks Connection Diagnostic Tool is available to solve all such issues immediately. This article is all about this tool. Here, we will discuss, what is Connection Diagnostic Tool, how to download and install it, and when, and how to use it. Dial the toll-free number +1-844-405-0904 to save your time, and effort by connecting with the certified QuickBooks ProAdvisor.

What is QuickBooks Connection Diagnostic Tool

QuickBooks Connection Diagnostic Tool is developed by Intuit to troubleshoot networking, and multi-user issues in QuickBooks, which mostly occurs while accessing a company file. This provides an appropriate connection between QuickBooks Database Manager and QuickBooks company files. The most popular version of the tool is 4.0, which is available for free. And only work with computers running Microsoft Windows 7, Windows Vista, or Windows XP with QuickBooks 2008 and newer or QuickBooks Enterprise Solutions 8.0 and newer. You can easily identify the location of the tool in the form of QBNetDiagTool.exe, QBServerUtilityMgr.exe.

Types of Issues Can Be Solved by Connection Diagnostic Tool

This tool is developed to resolve connection issues in QuickBooks. For detail, we have mentioned some of the issues, that can be fixed by the tool;
The tool can resolve all of the 6000 series errors such as 6000 83, 6000 77, 6000 80, 6000 304, and can fix the issues while installing QuickBooks Desktop. Here are some other issues, that you can solve with the tool;

• Access denied to QuickBooks Database.
• Defectively installed Windows firewall.
• The vendor list became vacant in your software.
• When your customer lists are also vacant.
• Numerous entries in the ‘Employees Lists’ are not available.
• Corrupted or infected files existing in the system
• QuickBooks files are troubled by a virus or are missing.

Benefits of Quickbooks Connection Diagnostic Tool

• During the installation of QuickBooks, this diagnostic tool helps in diagnosing the different QuickBooks errors.
• It helps to save a lot of time with the automatic feature of resolving errors.
• Sometimes it may happen that an employee did certain entries but due to some reasons, it couldn’t update on QuickBooks so this issue can also be fixed by this connection diagnostic tool.
• This tool also helps in resolving the multi-user error in QuickBooks desktop.
• QuickBooks connections diagnostic tool also diagnose easily QuickBooks installation errors.
• It is compatible with many operating systems that give the flexibility to use the operating system according to your wish.

When to use the QuickBooks connections diagnostic tool

If you are facing any of the following errors or issues in your software then you can use QB Connection Diagnostic Tool to try to fix these issues.

• When the error is related to the QuickBooks Database Server Manager or QB Database not working as usual.
• The Windows Firewall is not configured according to the QuickBooks version installed on the computer.
• This tool can also fix the damaged or corrupted QuickBooks company files due to which users may not be able to access the company files.
• If the Vendor list and Customer list are showing empty in QuickBooks then you can troubleshoot the error using the diagnostic tool.
• You can also use this QuickBooks Tool when users made some changes in the entries but the changes are not able to update.
• All the H-series errors in Multi-user mode can be easily fixed with the help of the QB Connection Tool.
• All the 6000 series errors can be resolved with the help of the QuickBooks Diagnostic Tool.
• When any virus or malware is affecting the performance of QuickBooks then you can use the connection diagnostic tool.

Download and Install QuickBooks Connection Diagnostic Tool

• First, uninstall if any previous version of the QB Connection Diagnostic Tool is installed on the system. For this, go to the Control Panel and then Programs and Features. From there you can uninstall a program.
• If you find any other version then uninstall it first in order to avoid the conflict between both programs.
• After that visit the official Intuit QuickBooks website to download the QuickBooks Connection Diagnostic Tool.

• Accept the Intuit License Agreement and click on the next button at the bottom right corner of the screen.

• Save the downloaded file on a location where you can easily find it later for example Desktop.
• Once the download is finished, go to the location where you’ve saved the downloaded file and open it. You just simply need to double-click on the file to start the installation process.
• Then follow the on-screen installation instructions to complete the installation.

• Choose the location on the computer where you want to install the QuickBooks Connection Diagnostic Tool. We recommend you install the software in Local Disk C.
• When the installation is finished the QB Connection Diagnostic Tool will automatically startup. There is a possibility that the tool does not start on its own due to some computer restrictions.
• To open the Tool go to the folder where you’ve installed the QuickBooks Connection Diagnostic Tool and then double-click on the file with (.exe) file extension.

How to use the QuickBooks Connection Diagnostic Tool

Download and install the QuickBooks connection diagnostic Tools, as instructed in the download the device tab. Double-click the connection diagnostic tool icon to run the device, and then follow the given troubleshooting steps:

1. Diagnose Connection Tab

This tab lets you test the computer setup to ensure the company data file is accessible from a computer, whether configured as a single-user or multi-user. If permissions are not set correctly, or if firewalls or ports are blocked, errors can result.

2. Firewall Status

The Firewall Status area displays basic instructions about the firewall.

3. Test Connectivity

The Test Connectivity area lets you check your workstation’s connectivity.

4. To test your computer’s connectivity:

• Click the button next to the Company File field to locate your company file.
• Linux systems only If the network setup is in Alternate mode, choose the Change Hosting Server checkbox.

Note: Before you run the connectivity test, all statuses appear as “Not Applicable” in Blue.

After you run the test, the statuses show in Green (no problem find) or Red (problem detected).

• Select the Test Connectivity button.
• If the File Open Status appears in Red indicating that the test failed, the Advanced section will extend to show all areas that were checked. Click the What do these mean?
• When you have fixed the relevant statutes, run the tool again to check if there are any other problems.
• When the File Open Status: Successful message appears on the server, repeat the above all steps to each client computer that has QuickBooks installed.

6. Run the Tool to Solve Components Issues

The QuickBooks Connection Diagnostic Tool is designed to automatically identify and resolve issues with these components; Microsoft.Net Framework, C++, and MSXML.

Solution 1: QuickBooks Install Diagnostic Tool to troubleshoot Microsoft.NET, MSXML, and C++ issues.

Solution 2: Try performing a Windows Update to install missing updates pertaining to .NET Framework, MSXML, and C++.

Solution 3: Fix problems with Microsoft components manually.

Solution 4: Try installing QuickBooks in Selective Startup.

Resolve the update issue with Quickbooks Connections diagnostic tool

Quickbooks connection diagnostic tools use the component, Microsoft.Net framework, and C++ as well as MSXML and It is also very well efficient to fix and identify issues automatically.

• Always update the windows which help to install missed update related to the .NET framework, c++.
• You can also fix the issue manually related to Microsoft component.
• For installing QuickBooks you have to select apply the selective startup mode.

Frequently Asked Questions (FAQs)

It was the complete detail of the QuickBooks Connection Diagnostic Tool. Hopefully, you find it informative, and able to solve issues by using the tool. Still, if you need QuickBooks technical support to run the tool properly then you can dial the toll-free number +1-844-405-0904.